Frequently Asked Questions
Here are some of the questions most frequently asked of us. We hope that you will find your answer here, but if not, please call us toll free at 1-877-955-0055. We'll be glad to assist you in any way we can.
What is your mailing and shipping address?
Our mailing and shipping address is:
A&T Leather
234 Earls Road
Bryson City, NC 28713
How do I know what size belt to order?
When ordering an Arc Belt, you should order your belt the same size as your pants size.
Example: If you wear a 32" waist size pants then you need to order a 32" belt. We measure the Arc Belts in such a way that all we need is the waist size. If you still have questions about what size belt to order, please call us toll free at 1-877-955-0055, and we will be glad to answer any questions you have.
Video: Choosing the Right Belt Size (YouTube)
Do your belts come with any warranty?
We stand behind our products. The Arc Belt comes with a limited lifetime warranty. Our warranty covers failure of hardware or stitching, which we will repair and return to you at no cost. Buy with confidence!
Do your belts come in large sizes?
Our regular belt sizes are 28" - 46" ($24.95). We do make larger belts; which are $4.00 ($28.95) more per belt for 48" and larger sizes.
How wide should the belt I order be?
This depends on how you are going to wear the belt. If you are going to wear the belt with dress pants or slacks, then the 1-1/4" width is the preferred width. For jeans or casual wear, the 1-1/2" width would be fine. Pant loops seem to be getting narrower, so check before you order this width. Some Dickies Brand pants have narrow loops.
Note: Some Arc Belts are available only in the wider 1-1/2" width.
Can I mail my order to you with a Money Order or Check?
Yes. Simply "Add to Cart" all the items you are interested in. When you are finished shopping, just click the "Check Out Now". You will then see the the following as one of your four payment options:
Order by Check/Money Order through Postal Mail
Just click this option, and follow the instructions on the address information page. Once you hit the submit button, you will have a printable order form that you may mail in with your check or money order. Our address is on the form. Enclose a Check or Money Order for the amount due. That's it!
How will you ship my order?
For the best shipping rates, we ship all packages by Priority Mail. You will receive your package in your mailbox or Post Office box. Please call us toll free at 1-877-955-0055 if you need your package sent by UPS.
How long does it take for my order to be processed?
We make all the Arc Belts by hand, so please allow 3-5 days of production time. If you need your belt in a hurry, please give us a call and we will try our best to accommodate you.
How long will it take for me to get my order once it is shipped?
We ship by Priority Mail, which usually takes 3-4 business days to arrive. We are on the East Coast of the USA, so where you are determines the amount of time. We have found out that it takes about 4 days to get orders to California from where we are.
If you need Express Service, please call us toll free at 1-877-955-0055.
What if I need my order shipped Next Day Express?
This can be arranged for certain items, and if the order is placed early enough in the day. This is not a recommended method of shipping. Express US Mail no longer guarantees overnight delivery to most areas. They say it will be two days in most cases. We will make every effort to try to help you.